You can cancel an invoice by issuing a credit note.

To create a credit note, follow these steps:

  • Open the original invoice from the invoice list

  • Click on the 3 dots (top right)

  • Select "Create" > "Credit Note"

If necessary, edit the information in your credit note. A credit note will automatically register the total amount of the invoice, so make changes if you only want to issue a credit note for a partial amount.

You should also write the reason for the cancellation in the "Notes" section.

When you’re ready, click the blue "Complete" button.

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