Help in English

Does Debitoor have a cash ledger?

Cash ledger / Cash book

Written by Adam Fulcher
Updated over a week ago

I receive an error message when sending my advance VAT return

VAT Report: troubleshooting

Written by Adam Fulcher
Updated over a week ago

Match an invoice to a bank transaction

If you've added your bank account, you can easily match payments to invoices.

Written by Adam Fulcher
Updated over a week ago

How can I delete income entered into the system in error?

Written by Adam Fulcher
Updated over a week ago

How do I record a loan?

Received a loan and want to record it properly in Debitoor?

Written by Adam Fulcher
Updated over a week ago

Add your EU VAT number

How to add your EU VAT number to your billing details in order to apply reverse charge for your Debitoor subscription.

Written by Anne
Updated over a week ago

How do I upload my company logo?

Company logo / logo / invoices

Written by Anne
Updated over a week ago

Where is the chart of accounts?

Written by Anne
Updated over a week ago

Create a delivery note

Written by Anne
Updated over a week ago

Where can I find the data processing agreement?

DPA / data protection / GDPR

Written by Anne
Updated over a week ago

Record payouts from online shops

Add payments from Amazon, Etsy, etc.

Written by Anne
Updated over a week ago

Adding expenses via email

Using your magic email to create new expenses

Written by Anne
Updated over a week ago

How to record a discount that isn't present on the invoice

How to handle discounts provided to your customers

Written by Anne
Updated over a week ago

How do I record a deposit?

Deposit / down payment

Written by Anne
Updated over a week ago

How to record an incoming credit

Recording credits/refunds to your account

Written by Anne
Updated over a week ago

How do I record a private deposit?

Written by Anne
Updated over a week ago

How can I record a personal withdrawal?

What to do when you withdraw money for personal use

Written by Anne
Updated over a week ago

How do I link an expense to my bank account?

Expenses / Banking / Bank / Booking / Payments

Written by Anne
Updated over a week ago

How can I include different VAT rates in one expense?

Written by Anne
Updated over a week ago

Convert quote to invoice

Quickly convert an accepted quote to an invoice

Written by Anne
Updated over a week ago

Create a quote

Easily create and send a quote to customers

Written by Anne
Updated over a week ago

Adjust payment terms

Set payment terms for individual customers or directly on an invoice / quote.

Written by Anne
Updated over a week ago

Match an invoice to a cash payment

How to mark an invoice as 'Paid'

Written by Anne
Updated over a week ago

Add other income

Include previous income or income not connected to an invoice

Written by Anne
Updated over a week ago

Where can I download my invoices?

How do I download invoices?

Written by Anne
Updated over a week ago

Where can I see invoices sent via Debitoor?

Written by Anne
Updated over a week ago

Where can I view my delivery notes?

Written by Anne
Updated over a week ago

Where do I find my archived invoices?

Archive / Invoices / old invoices / documents

Written by Anne
Updated over a week ago

How can I change the address on a paid invoice?

Written by Anne
Updated over a week ago

How can I cancel an invoice?

Cancellation / Invoice

Written by Anne
Updated over a week ago

Is it possible to send an invoice to two email addresses?

two email addresses, invoice

Written by Anne
Updated over a week ago

Is it possible to add other income without an invoice?

Do I always need an invoice to add income in my account?

Written by Anne
Updated over a week ago

Add or remove the customer number on an invoice

Remove / include customer number on invoice

Written by Anne
Updated over a week ago

Can I remove prices from a delivery note?

Written by Anne
Updated over a week ago

How do I include shipping costs on an invoice?

Where is the shipping cost field?

Written by Anne
Updated over a week ago

Is it possible to add a delivery date?

Invoice / Description / Delivery / Date

Written by Anne
Updated over a week ago

Track the status of your invoice

Track, Invoice, Status

Written by Anne
Updated over a week ago

Change the VAT rate

Tax rate, Change

Written by Anne
Updated over a week ago

Change the currency of an invoice

Issue invoices in different currencies

Written by Anne
Updated over a week ago

Change invoice language

Write invoices to your customers in different languages

Written by Anne
Updated over a week ago

How do I create a receipt for payment?

Create, Receipt

Written by Anne
Updated over a week ago

Can I import old invoices?

How do I add invoices that I have previously created?

Written by Anne
Updated over a week ago

Redeem a promo/discount code

Promocode / Offer / Gutschein / Promo / Rabatt / Debitoor Abo

Written by Anne
Updated over a week ago

How can I delete my test data?

Remove data used for testing your account

Written by Anne
Updated over a week ago

Debitoor subscription invoice

Where can I find my invoice for my Debitoor subscription? Invoice/Debit/

Written by Anne
Updated over a week ago

How to archive your bank account in Debitoor

Written by Anne
Updated over a week ago

What is Debitoor?

What does Debitoor do?

Written by Anne
Updated over a week ago

Add an expense

Written by Nicolai Kollner
Updated over a week ago

Add a new customer, supplier, or product

Written by Nicolai Kollner
Updated over a week ago

How to export your data

Learn how to download your data from your profile.

Written by Katie
Updated over a week ago

Import Excel customer, product, and supplier lists

Written by Nicolai Kollner
Updated over a week ago

Where can I enter the date of services rendered?

Written by Adam Fulcher
Updated over a week ago

How can I add an attachment?

Written by Adam Fulcher
Updated over a week ago

Create your first invoice

Written by Nicolai Kollner
Updated over a week ago

How to change your invoice number series

Written by Nicolai Kollner
Updated over a week ago

Create a credit note

Written by Nicolai Kollner
Updated over a week ago

How to change your invoice design

Written by Nicolai Kollner
Updated over a week ago

How to create a reminder

Written by Nicolai Kollner
Updated over a week ago

Create recurring invoices

Set up invoices to be sent automatically by Debitoor

Written by Anne
Updated over a week ago

Add a signature line to invoices

It isn't required to sign your invoices. However, customers often request a signature. Find out how to add a signature line here.

Written by Anne
Updated over a week ago

Edit your invoice: include a discount

Discounts can be added for single products or the total price

Written by Anne
Updated over a week ago

Edit your invoice: 'Notes' field

What do I write in the 'Notes' field?

Written by Anne
Updated over a week ago

Edit an invoice

How to edit your invoices

Written by Anne
Updated over a week ago

Can I create an invoice without VAT?

Invoice / VAT / tax

Written by Anne
Updated over a week ago

Where can I change my email?

Update your email address

Written by Adam Fulcher
Updated over a week ago

Delete your account

Written by Nicolai Kollner
Updated over a week ago

Update your payment details

Recently changed accounts or gotten a new credit card? You can change your payment details in two places.

Written by Nicolai Kollner
Updated over a week ago

Cancel your subscription

Written by Nicolai Kollner
Updated over a week ago

How to add extra users

Written by Nicolai Kollner
Updated over a week ago

Can I turn off VAT in my account?

Small Entrepreneurs / VAT / tax

Written by Anne
Updated over a week ago

Automatic bank reconciliation

Written by Nicolai Kollner
Updated over a week ago

How to add old bank transactions and archive them

Written by Anne
Updated over a week ago