Go to SumUp
All Collections
Help in English
Help in English
72 articles in this collection
Written by
Anne,
Katie,
and
Adam Fulcher
Does Debitoor have a cash ledger?
Cash ledger / Cash book
Written by
Adam Fulcher
Updated over a week ago
I receive an error message when sending my advance VAT return
VAT Report: troubleshooting
Written by
Adam Fulcher
Updated over a week ago
Match an invoice to a bank transaction
If you've added your bank account, you can easily match payments to invoices.
Written by
Adam Fulcher
Updated over a week ago
How can I delete income entered into the system in error?
Written by
Adam Fulcher
Updated over a week ago
How do I record a loan?
Received a loan and want to record it properly in Debitoor?
Written by
Adam Fulcher
Updated over a week ago
Add your EU VAT number
How to add your EU VAT number to your billing details in order to apply reverse charge for your Debitoor subscription.
Written by
Anne
Updated over a week ago
How do I upload my company logo?
Company logo / logo / invoices
Written by
Anne
Updated over a week ago
Where is the chart of accounts?
Written by
Anne
Updated over a week ago
Create a delivery note
Written by
Anne
Updated over a week ago
Where can I find the data processing agreement?
DPA / data protection / GDPR
Written by
Anne
Updated over a week ago
Record payouts from online shops
Add payments from Amazon, Etsy, etc.
Written by
Anne
Updated over a week ago
Adding expenses via email
Using your magic email to create new expenses
Written by
Anne
Updated over a week ago
How to record a discount that isn't present on the invoice
How to handle discounts provided to your customers
Written by
Anne
Updated over a week ago
How do I record a deposit?
Deposit / down payment
Written by
Anne
Updated over a week ago
How to record an incoming credit
Recording credits/refunds to your account
Written by
Anne
Updated over a week ago
How do I record a private deposit?
Written by
Anne
Updated over a week ago
How can I record a personal withdrawal?
What to do when you withdraw money for personal use
Written by
Anne
Updated over a week ago
How do I link an expense to my bank account?
Expenses / Banking / Bank / Booking / Payments
Written by
Anne
Updated over a week ago
How can I include different VAT rates in one expense?
Written by
Anne
Updated over a week ago
Convert quote to invoice
Quickly convert an accepted quote to an invoice
Written by
Anne
Updated over a week ago
Create a quote
Easily create and send a quote to customers
Written by
Anne
Updated over a week ago
Adjust payment terms
Set payment terms for individual customers or directly on an invoice / quote.
Written by
Anne
Updated over a week ago
Match an invoice to a cash payment
How to mark an invoice as 'Paid'
Written by
Anne
Updated over a week ago
Add other income
Include previous income or income not connected to an invoice
Written by
Anne
Updated over a week ago
Where can I download my invoices?
How do I download invoices?
Written by
Anne
Updated over a week ago
Where can I see invoices sent via Debitoor?
Written by
Anne
Updated over a week ago
Where can I view my delivery notes?
Written by
Anne
Updated over a week ago
Where do I find my archived invoices?
Archive / Invoices / old invoices / documents
Written by
Anne
Updated over a week ago
How can I change the address on a paid invoice?
Written by
Anne
Updated over a week ago
How can I cancel an invoice?
Cancellation / Invoice
Written by
Anne
Updated over a week ago
Is it possible to send an invoice to two email addresses?
two email addresses, invoice
Written by
Anne
Updated over a week ago
Is it possible to add other income without an invoice?
Do I always need an invoice to add income in my account?
Written by
Anne
Updated over a week ago
Add or remove the customer number on an invoice
Remove / include customer number on invoice
Written by
Anne
Updated over a week ago
Can I remove prices from a delivery note?
Written by
Anne
Updated over a week ago
How do I include shipping costs on an invoice?
Where is the shipping cost field?
Written by
Anne
Updated over a week ago
Is it possible to add a delivery date?
Invoice / Description / Delivery / Date
Written by
Anne
Updated over a week ago
Track the status of your invoice
Track, Invoice, Status
Written by
Anne
Updated over a week ago
Change the VAT rate
Tax rate, Change
Written by
Anne
Updated over a week ago
Change the currency of an invoice
Issue invoices in different currencies
Written by
Anne
Updated over a week ago
Change invoice language
Write invoices to your customers in different languages
Written by
Anne
Updated over a week ago
How do I create a receipt for payment?
Create, Receipt
Written by
Anne
Updated over a week ago
Can I import old invoices?
How do I add invoices that I have previously created?
Written by
Anne
Updated over a week ago
Redeem a promo/discount code
Promocode / Offer / Gutschein / Promo / Rabatt / Debitoor Abo
Written by
Anne
Updated over a week ago
How can I delete my test data?
Remove data used for testing your account
Written by
Anne
Updated over a week ago
Debitoor subscription invoice
Where can I find my invoice for my Debitoor subscription? Invoice/Debit/
Written by
Anne
Updated over a week ago
How to archive your bank account in Debitoor
Written by
Anne
Updated over a week ago
What is Debitoor?
What does Debitoor do?
Written by
Anne
Updated over a week ago
Add an expense
Written by
Anne
Updated over a week ago
Add a new customer, supplier, or product
Written by
Anne
Updated over a week ago
How to export your data
Learn how to download your data from your profile.
Written by
Katie
Updated over a week ago
Import Excel customer, product, and supplier lists
Written by
Anne
Updated over a week ago
Invoicing
Where can I enter the date of services rendered?
Written by
Adam Fulcher
Updated over a week ago
How can I add an attachment?
Written by
Adam Fulcher
Updated over a week ago
Create your first invoice
Written by
Anne
Updated over a week ago
How to change your invoice number series
Written by
Anne
Updated over a week ago
Create a credit note
Written by
Anne
Updated over a week ago
How to change your invoice design
Written by
Anne
Updated over a week ago
How to create a reminder
Written by
Anne
Updated over a week ago
Create recurring invoices
Set up invoices to be sent automatically by Debitoor
Written by
Anne
Updated over a week ago
Add a signature line to invoices
It isn't required to sign your invoices. However, customers often request a signature. Find out how to add a signature line here.
Written by
Anne
Updated over a week ago
Edit your invoice: include a discount
Discounts can be added for single products or the total price
Written by
Anne
Updated over a week ago
Edit your invoice: 'Notes' field
What do I write in the 'Notes' field?
Written by
Anne
Updated over a week ago
Edit an invoice
How to edit your invoices
Written by
Anne
Updated over a week ago
Can I create an invoice without VAT?
Invoice / VAT / tax
Written by
Anne
Updated over a week ago
Account
Where can I change my email?
Update your email address
Written by
Adam Fulcher
Updated over a week ago
Delete your account
Written by
Anne
Updated over a week ago
Update your payment details
Recently changed accounts or gotten a new credit card? You can change your payment details in two places.
Written by
Anne
Updated over a week ago
Cancel your subscription
Written by
Anne
Updated over a week ago
How to add extra users
Written by
Anne
Updated over a week ago
Can I turn off VAT in my account?
Small Entrepreneurs / VAT / tax
Written by
Anne
Updated over a week ago
Banking
Automatic bank reconciliation
Written by
Anne
Updated over a week ago
How to add old bank transactions and archive them
Written by
Anne
Updated over a week ago